63php Privacy Policy – How We Collect, Use, and Protect Your Personal Data

When you register on 63php, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect information related to your account activity, such as login timestamps, game session data, and transaction history,which helps us operate your account correctly and resolve any disputes that may arise. Device and technical information — including your IP address, browser type, and operating system — is collected automatically when you access the platform, and this data is used for security monitoring and fraud prevention purposes. If you contact our support team, we may retain records of that correspondence to help us improve our service and follow up on unresolved matters. We do not collect sensitive personal information such as government-issued ID numbers unless this is specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is genuinely necessary for the operation of the platform and the fulfilment of our legal obligations.

The personal information we collect is used primarily to create and manage your 63php account, process deposits and withdrawals in Philippine pesos, and ensure that the platform operates correctly for you. We use your contact details to send important account notifications — such as transaction confirmations, security alerts, and updates to our policies — and we will not use these channels to send unsolicited promotional messages without your consent. Your activity data helps us detect unusual behaviour, prevent fraud, and maintain the integrity of the platform for all players in the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this analysis does not identify you personally. Where required by Philippine law or by a regulatory authority, we may be obligated to use or disclose your information to fulfil a legal requirement, and we will always act in accordance with applicable data protection legislation in doing so.

63php does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you and is used only to support your experience on the platform. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but these providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose personal information, we will comply with that requirement and, where legally permitted, will notify you of the disclosure. We do not transfer your personal data outside the Philippines unless this is strictly necessary for the operation of a specific service and appropriate safeguards are in place. Any third party that receives your data as part of our operations is required to maintain confidentiality and is prohibited from using that data for any purpose beyond what we have authorised.

We apply technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. Access to personal data within our organisation is restricted to personnel who need it to perform their role, and all staff who handle personal information are required to maintain strict confidentiality. Passwords are stored using industry-standard hashing techniques and are never stored in plain text; we strongly encourage you to use a unique, strong password for your 63php account and to keep it confidential at all times. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you use the platform understanding that some residual risk is inherent in any internet-based service. If you suspect that your account has been compromised or that your personal information has been accessed without your authorisation, please contact our support team immediately at [email protected] so we can take prompt action.

As a registered user of 63php based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to specific uses of your information where you believe those uses are not justified. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity; we will respond within a reasonable timeframe in accordance with applicable Philippine data protection law. Please note that some requests — such as deletion of account data — may not be fully actionable where we are required by law to retain certain records for a specified period, such as transaction histories for financial compliance purposes. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as required by applicable Philippine law — whichever is longer. Transaction records and identity verification data may be retained for a minimum period to comply with financial regulations, even after an account has been closed. When you no longer wish us to hold your data and there is no legal obligation requiring retention, you may request deletion by contacting [email protected]. Like most online platforms, 63php uses cookies and similar technologies to maintain your session, remember your preferences, and gather anonymised usage statistics that help us improve the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across third-party websites or to serve targeted advertising.

63php may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law, and the revised version will be published on this page with an updated effective date. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Where changes are significant — for example, if we introduce a new way of using your data — we will make reasonable efforts to notify registered users through the platform or by email before the changes take effect. Continued use of the platform after an updated Privacy Policy has been posted constitutes your acceptance of the revised terms. If you have any questions about this policy or about how your personal data is handled, please visit our FAQ page or contact us directly at [email protected].